How Digital Transformation can Re-Invent Customer Experience

Catherine Thomas, Director, Customer and Partner Experience, Microsoft Australia

How Digital Transformation can Re-Invent Customer Experience

CIO Strategy: To Improve Employee Engagement, Buy Cupcakes

Manik Narayan Saha, Regional CIO, SAP Asia Pacific and Japan

CIO Strategy: To Improve Employee Engagement, Buy Cupcakes

Exploring the Future Developments in Customer Experience

Rene Werner, Chief Customer Service & Customer Experience Officer, Celcom Axiata Berhad

Latest Trends Shaping Customer Experience in Banking

Venkatesh Subbaraman, Regional COO, ANZ

Latest Trends Shaping Customer Experience in Banking

Natural Language Processing and the Future of Customer Service

Eugene Willard, CIO, Lasership, Inc.

The Future is Now: Exploring the Future Developments in Customer Experience

The Future is Now: Exploring the Future Developments in Customer Experience

Troy Barnes, Chief Customer Officer, Pizza Hut

Navigating CEM in a Digital World

Navigating CEM in a Digital World

Anna Hardie, Head of Customer Engagement, Property Exchange Australia

Do you even CX?

Do you even CX?

Lance Webb, Head of Customer Experience, AsureQuality

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